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THe IoT is Finally Getting Interesting

Forgive the Youtube screenshot above – this piece isn’t about weaponizing your coffee pot at all – but it does prove a point: the Internet of Things is just starting to get interesting. I say just – I’m sure the less IoT-savvy among you are probably going “Come on...

“Busy Isn’t a Feeling…” Lessons from the Thought Police

I was forwarded an email by an old friend of mine the other day. He’s a construction director with a developer in the City (for all you Guardian readers, one of those ones that’s keeping London’s working classes off the property ladder – they’ve just sold over 60% of...

Time To Clear Your Pipeline…

You’ve got a stacked pipeline just now. Feels good, doesn’t it? Plenty to lean on in forecasts, plenty to blame when your forecast is a million miles off, plenty to chew over in pipeline reviews. But none of it is real – none of it really counts. All a busy pipeline...

Getting Window Shoppers Through the Door

“It will be mine... Oh yes, it will be mine...” Perhaps less common than they once were thanks to the decline of the high street, window shoppers are still a familiar concept to most of us. In fact, most of us probably remember being a window shopper at some point –...

Rockstars on the Sales Floor

  There are sales people, and there are sales people. For example, I often end up talking about the blue suit, white shirt, red tie salesman in my presentations and training. He drives a BMW – nothing too flashy, maybe a nice three series – has a Labrador and a...

Leadership: Hard to Define, but Vital

Like a lot of you, I was surprised by the outcome of the general election. Not as surprised as David Cameron, I’m sure, but surprised. It got me thinking a bit about leadership. Leadership is one of those words that you can tick off your ‘buzzword bingo’ sheet at...

Ten Quotes for Election Time and Beyond…

I shied away from writing anything about this year’s election a little bit. It seemed like a bit of an obvious topic, and I’m sure that the very few of you who haven’t reached saturation point with politics (and perhaps more accurately politicians...) are well on your...

Business Travel – Worth it for Sales People?

For those who work 9-5 jobs in an office, the idea of a job that entails travel often has a certain allure. I've seen it time and again, both from desk-bound sales reps and from aspirational young people - travel is a prime motivator towards certain job roles. It's...

Customer Disaffection: Risks & Rewards

I read a quote recently that said that “as soon as you gain a customer you start losing a customer”. The message is obvious enough – we’ve talked before about the importance of aftercare following the signing of a new contract, and it goes without saying thatyou...

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